Questions, answered
Everything shop owners ask about Prosto, before and after they install it.
Getting started
Is Prosto really free?
Yes. Invoices and products have no limit, and selling, stock, branches, customers, suppliers, purchases, expenses and the main reports are free — with no time limit and no card. Pro adds the AI assistant, voice and barcode selling, the invoice scanner, deferred sales, profit tracking, cloud backup, Excel, WhatsApp invoices and thermal printing — with a 7-day free trial.
Is it on iPhone and Android?
Both. The same app, on Google Play and the App Store.
How much does Pro cost?
Pro is a monthly or yearly plan sold through Google Play or the App Store, in your own currency. The app shows the exact price before you buy, and you can try it free for 7 days first.
How do I cancel Pro?
Through the App Store or Google Play, like any other subscription — we cannot charge you; only the store can. If Pro lapses, nothing is deleted: Pro features simply pause until you renew.
What is the difference between Prosto and Prosto Business?
Prosto runs one shop from one phone, with no internet needed. Prosto Business, coming soon, is for several branches and staff: everyone works on the same synced books with their own permissions, with double-entry accounting, multi-currency and tax.
Which languages and currencies?
The app speaks twenty languages, Arabic and English among them, and works in any currency: you choose your shop’s currency in the app.
Selling
Can I sell on credit and track what customers owe?
Yes. Save a sale as deferred and Prosto keeps the customer’s balance. Every customer and supplier has a statement of each invoice and payment, with the balance after each one.
Can I give discounts and take returns?
Yes. Add a discount to any invoice. Returns work for sales and purchases: the items go back into stock and the cash box is settled for you.
Can I add a service, like delivery, to an invoice?
Yes. Add services such as delivery, installation or maintenance next to your products. They count in the invoice total and in the reports.
Can I see my profit before I save a sale?
Yes. Prosto shows an invoice’s expected net profit before you save it, and the profit reports show what you earned by day, by product and over any period.
Can I sell by barcode or by voice?
Yes. Point the phone’s camera at a barcode to add the product, or say its name and Prosto finds it. There is no scanner to buy.
Stock
Can I manage more than one warehouse or branch?
Yes. Keep stock in several warehouses or branches, see the quantity in each, and transfer products between them.
Will it tell me when stock runs low?
Yes. Set a minimum for each product and Prosto alerts you when the quantity falls below it. An out-of-stock report and a home-screen widget show what to reorder.
Can I sell by the piece and by the box?
Yes. A product can have up to three units, such as piece, box and carton, each with its own sale, purchase and wholesale price. The stock always adds up.
How do I count my stock?
Start a stock count, enter what is on the shelf, and Prosto shows the difference from what it expected. Apply it and the stock is corrected; every count is kept in the history.
Can I bring my product list from Excel?
Yes. Import your whole catalogue from an Excel file and export it again whenever you like, with no retyping.
Invoices and printing
Which printers does it work with?
Bluetooth thermal receipt printers, including XPrinter, Zebra, GooJPRT and Ocom — for receipts and sticky barcode labels.
- XPrinter
- Zebra
- GooJPRT
- Ocom
- Bluetooth
Can I print barcode labels?
Yes. Print barcode stickers for your products on a thermal printer, then sell by scanning them.
Your data
Does it work without internet?
Yes. Everything is stored on your phone, so you can sell, count stock and run reports with no connection. Signing in, buying Pro, cloud backup and the AI assistant are the parts that need the internet.
Where is my data? Can you see it?
Your products, invoices, customers and prices are stored in a database on your own phone. They stay there unless you use cloud backup, which keeps a copy in our cloud storage, linked to your account, until you delete the account.
What happens if I change or lose my phone?
Your data lives on your phone, so keep a backup. Save a backup file and restore it on the new phone, or use cloud backup, which keeps a copy linked to your account. Cloud backup is part of Pro; the backup file is free on every plan. Without a backup, the data on a lost phone cannot be recovered.
Can I hide profits and purchase prices from my staff?
Yes. Lock Prosto with a password to hide profits, wholesale and purchase prices, and to protect what staff can change.
Can I use Prosto on two phones at once?
Prosto keeps one shop’s books on one phone; to move them to another phone, use a backup. Several phones and staff on the same books at once is what Prosto Business is for.
How do I delete my account?
In the app, open your profile and choose “Delete account”. It deletes your account and your cloud backup, and cannot be undone. Without the app, email support@theprosto.com from your account’s address.