Get in touch
Talk to the people who build Prosto.
Questions, bugs and ideas reach the people who make it. No ticket queue in between.
A real person answers, usually within a working day.
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01 · Fastest for help while the shop is open
WhatsApp +20 105 512 0775 Message us on WhatsApp -
02 · Anything about the app or your account
Email support@theprosto.com Email support
Or write it here.
This opens your own mail app with the message ready, so you keep a copy of what you sent.
support@theprosto.comBefore you write about a problem
- Your phone and its operating system version
- What you did, and what happened instead
- Whether it happens every time or only sometimes